Queue Management Systems (QMS) are designed to manage customer flow by improving process optimization and wait time reduction, streamlining the queuing experience. By integrating QMS technologies such as ticket dispensers, kiosks, call forwarding, and an automated scheduling system, customers will have a more relaxed waiting experience.
Unlocking efficiency with Queue Management Systems (QMS) enhances customer experience across industries like retail, banks, healthcare, government, and education, ensuring seamless customer service.
Digital Signage
Display real-time queue updates for customers in the waiting area with a fully integrated and intuitive digital signage solution.
Ticket Printers
Optimize customer journey with a customer queue ticket printer to ensure a smooth and faster response, controlling the crowd and reducing wait times.
Self-Service Kiosks
Automate queue check-ins with self-service kiosks for an enhanced customer experience, reduced wait times, and increased operational efficiency.
Customer Management Dashboard
Track key metrics with a customer management dashboard that gives comprehensive insights like customer flows, staff performance, and service area efficiency.
Solve Your Queueing Problems with Wavetec
Enterprise Virtual Queue Management System
Take control of your customer’s queuing experiences with Virtual Queuing. Wavetec’s Enterprise Virtual Queuing System enables you to define the way your customers are managed in service areas.
WhatsApp Queuing Solution
An integrated virtual queuing solution with WhatsApp, the most popular app for instant messaging. Attract and retain customers with a virtual and stress-free queuing experience.
Linear Queuing System
UNO-Q is a call-forward queueing system that increases service efficiency, decreases wait time, and improves single-line and linear customer queuing experiences!
Mobile Queuing System
Have a mobile-integrated queue management system to minimize waiting times, streamline your customer flow and present your customers the option to virtually join a queue before physically arriving at your branch.
