1 What is Kenera International Trading PLC?
Kenera is a privately owned Ethiopian company, established in 2000 E.C. (2008 G.C.), operating for over 17 years as a trusted ICT solutions provider.
2 Who owns Kenera International Trading PLC?
Kenera is privately owned and fully Ethiopian.
3 Where is Kenera International Trading PLC located?
Our Head Office and Showroom are in Addis Ababa, Ethiopia, on Bole Road-Olympia, opposite to Shoa Bakery.
4 What makes Kenera a trusted ICT partner?
With over 17 years of operation in Ethiopia, partnerships with over 30 global vendors, a broad product portfolio, and proven expertise in delivering integrated ICT solutions, Kenera is known for reliability and technical capability.
5 Who are some of your clients?
Our clients include Ethio Telecom, Commercial Bank of Ethiopia, MINT, National ID, Ministry of Agriculture, Universities, and leading private companies nationwide.
6 Which sectors or industries do you serve in Ethiopia?
We serve government institutions, financial institutions, NGOs, private businesses, universities, and telecom operators, with projects across both public and private sectors.
7 What services does Kenera International Trading PLC provide?
Kenera provides end-to-end ICT infrastructure and solutions specifically in data center, networking, cybersecurity, computing/storage, automated solutions; and physical security systems.
8 What products does Kenera International Trading PLC offer?
We supply servers, storage, networking equipment, UPS, desktops, laptops, printers, cooling systems, fire suppression, CCTV, access control, and customer experience solutions like queue management systems.
9 Do you offer customized ICT solutions (e.g., ERP, networking, cybersecurity)?
Yes. Kenera designs customized solutions based on client needs, including network security architectures, system integration, documentation solutions, and cybersecurity suites.
10 Can you manage both ICT and physical security solutions together?
Yes. Kenera integrates ICT, networking, and cybersecurity with physical security products.
11 Do you provide physical security systems (CCTV, access control, alarms)?
Yes. Kenera offers surveillance systems, access control devices, and integrated security products.
12 What does your queue management / customer experience system include?
Our QMS features self-service kiosks, mobile ticketing, digital signage, and real-time dashboards—helping banks, hospitals, and businesses streamline customer flow.
13 How can businesses benefit from your data center services?
Kenera delivers scalable, efficient, and reliable data center solutions, ensuring performance, availability, and security.
14 Can you assist with network installation and infrastructure setup?
Yes. Kenera designs, supplies, and implements network infrastructure (LAN, wireless, SD-WAN, etc.) along with monitoring and network management suites.
15 Do you support software and hardware integration (system integration)?
Yes. We provide full system integration services: identity and card management systems, secure document and printing solutions, and integrated platforms such as our One Card System.
16 What security measures do you take to protect client data?
We deploy all the seven domains user security, end point security, network security, application security, data security bundled with detection and response solutions. Some of them includes MFA, antivirus, NGFW, intrusion detection/monitoring, WAF, NAC, encryption, and backup solutions.
17 Do you offer after-sales support and maintenance?
Yes. Kenera provides preventive maintenance, troubleshooting, service contracts, and spare-parts availability.
18 Do you provide training or staff onboarding for your installed systems?
Yes. We provide full technical training, documentation, and onboarding to ensure your team can manage the systems confidently.
19 What’s the typical deployment timeline for your solutions?
It depends on the project scope: small projects may take days, while large integrated infrastructure projects may take weeks to months.
20 Do you serve businesses outside Addis Ababa or the surrounding regions?
Yes. We serve clients nationwide—regional cities, universities, banks, and government institutions across the country.
21 Does Kenera International Trading PLC have job vacancies?
Yes. Kenera occasionally posts opportunities in ICT, engineering, sales, and support. Check our
Careers page.
22 What is the salary range at Kenera International Trading PLC?
Our salary is attractive and depends on position and experience, with competitive packages and benefits.
23 Which brands or global vendors do you partner with?
Kenera partners with leading global vendors in networking, security, and computing (see our
Global Partners page).
24 How do I request a quote for ICT solutions or hardware?
You can request a quote via the
Contact Us page, by calling our office, or by visiting our Head Office & Showroom in Addis Ababa.